When will I receive my refund?
Payment methods | Refund source | Refund timeline |
Debit/Credit card* | Debit/Credit card * | 5 to 7 working days |
Cash on delivery | noon credits | Same day |
Tabby/Tamara | Tabby/ Tamara | 3 to 5 working days |
* Debit/Credit card refunds: Amount will go to noon credits for 24-48 hours then will be refunded to source.
* Kindly refer to the noon general terms and conditions for more information.
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What is the noon refund process?
noon has a customer-friendly refund policy: a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll inspect it and process the refund, including ...
How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.
How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.
Why have I only received a part of the refund amount?
Refunds are processed item wise and you may see a part of the amount refunded while the remaining refund amount is still being processed. Also, the shipping fee and COD fee are non-refundable once the item is delivered to you.
Self-Shipping Fee Reimbursement Process
If you have paid for return shipping, you can request a reimbursement for the shipping fee under the following conditions: Contact Noon Customer Support with your order details and shipping receipt. Submit a clear copy of your payment receipt for ...