What is the noon refund process?
noon has a customer-friendly refund policy:
a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll inspect it and process the refund, including shipping fees if applicable.
b) Wrong Item Received: If you receive the wrong item, return it in the original condition and packaging. Once received, we'll process the refund along with free 15-day returns.
c) Change of Mind: Cancel your order before shipping or within 15 days of receipt for a refund to your original payment method, minus shipping fees. Items must be in original packaging and condition.
d) Credit Card Transactions: Refunds for cancelled orders are automatically issued to the credit/debit card within 3-5 business days. For delivered products meeting return criteria, refunds are issued as noon store credits within 24 hours, or can be transferred back to your card upon request.
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When will I receive my refund?
Payment methods Refund source Refund timeline Debit/Credit card* Debit/Credit card * 5 to 7 working days Cash on delivery noon credits Same day Tabby/Tamara Tabby/ Tamara 3 to 5 working days * Debit/Credit card refunds: Amount will go to noon credits ...
How does Noon handle refunds after Returning the item?
After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows: The refund source table is given below Payment Method Refund Source Credit Card/Debit ...
Self-Shipping Fee Reimbursement Process
If you have paid for return shipping, you can request a reimbursement for the shipping fee under the following conditions: Contact Noon Customer Support with your order details and shipping receipt. Submit a clear copy of your payment receipt for ...
How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.
How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.