How does Noon handle refunds after Returning the item?
After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows:
The refund source table is given below
| Payment Method | Refund Source |
| Credit Card/Debit Card | Credit Card/Debit Card |
| Tabby or Tamara | Tabby or Tamara |
| Cash on Delivery | Noon Wallet/Bank Account |
| Noon credits/Gift Cards | Noon Wallet |
Note: Once the refund is issued, we are unable to change the refund method.
If your refund status is not showing as “Approved/Declined” in My Account, and the processing time for your payment method has passed, you can contact us for further assistance.
If your refund status shows as “Approved” in My Account, and the standard time frame as mentioned above has passed and you have still not received the refund, please contact your bank for more information.
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What is the noon refund process?
noon has a customer-friendly refund policy: a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll inspect it and process the refund, including ...
How do I return an item(s)?
Noon offers an easy return process for eligible purchases.* You can return an item if: It has been shipped and delivered to you. It falls within a returnable category. It is within the 15 day return window from the delivery date. Follow these steps ...
Why have I only received a part of the refund amount?
Refunds are processed item wise and you may see a part of the amount refunded while the remaining refund amount is still being processed. Also, the shipping fee and COD fee are non-refundable once the item is delivered to you.
When will I receive my refund?
Payment methods Refund source Refund timeline Debit/Credit card* Debit/Credit card * 5 to 7 working days Cash on delivery noon credits Same day Tabby/Tamara Tabby/ Tamara 3 to 5 working days * Debit/Credit card refunds: Amount will go to noon credits ...
Self-Shipping Fee Reimbursement Process
If you have paid for return shipping, you can request a reimbursement for the shipping fee under the following conditions: Contact Noon Customer Support with your order details and shipping receipt. Submit a clear copy of your payment receipt for ...